Privacy Policy

Introduction

This Privacy Policy explains how FluxKlein Studio ("we", "us", "our") collects, uses, and shares information when you use our website and services (the "Service").

If you do not agree with this policy, please do not use the Service.

Information Collection and Use

We collect information to provide and improve the Service. The types of information we may collect include:

1. Account Information

   • What we collect: email address and basic account details you provide.
   • Why we collect it: to create and manage your account, provide customer support, and communicate about the Service.

2. Usage & Log Data

   • What we collect: logs and usage data (e.g., pages visited, features used, timestamps, IP address, and approximate location derived from IP).
   • Why we collect it: to operate the Service, detect abuse, troubleshoot issues, and improve performance.

3. Device & Browser Information

   • What we collect: device type, operating system, browser, and related technical information.
   • Why we collect it: to ensure compatibility and improve the user experience.

4. Prompts, Inputs, and Generated Outputs

   • What we collect: the text prompts and other inputs you submit, and the images (and related metadata) you generate or upload.
   • Why we collect it: to provide the Service (processing requests and returning results), prevent abuse, and support troubleshooting. We may also use limited data to improve the Service, where permitted by law and consistent with your settings.

5. Payment Information

   • What we collect: transaction details (e.g., plan, timestamps, payment status). Payment card details are handled by our payment processors.
   • Why we collect it: to process purchases, manage subscriptions, and prevent fraud.

6. Cookies and Similar Technologies

   • What we collect: cookies or similar technologies used for authentication, preferences, and analytics.
   • Why we collect it: to keep you signed in, remember preferences, and understand how the Service is used.

Data Storage and Security

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no security measure is perfect and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: hosting, analytics, payment processing, and AI/compute providers that help us deliver the Service.
• Legal and safety: to comply with law, enforce our terms, or protect the rights, safety, and security of the Service, our users, or others.
• Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

Data Retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may delete or anonymize information when it is no longer needed.

Your Choices

You may be able to access, update, or delete certain account information through your account settings. You can also contact us to request access, correction, or deletion of your information, subject to legal requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the date at the top.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: contact@fluxklein.studio